Getting started
A 5-minute overview of the two tools that run your storefront.
Your online shop is made up of two separate tools. This page explains what each one does, who uses it, and when to pick which.
The two tools at a glance
| Tool | What it's for | Typical user |
|---|---|---|
| Payload CMS | Editing the content customers see on the website — pages, images, menus, blog posts | Marketing, content editors |
| Vendure | Running the business — products, prices, stock, orders, customers | Operations, customer service, merchandising |
Think of it this way: if you're changing something a visitor reads or looks at, it's probably in Payload. If you're changing something a visitor buys, or something that happens after they buy, it's probably in Vendure.
A quick example
Say you want to promote a new range of fittings:
- Marketing uses Payload to add a new banner to the homepage, write a blog post about the range, and update the main menu so the new category is easy to find.
- Merchandising uses Vendure to make sure the products in that range are in stock, priced correctly, and have good descriptions and images.
- Customer service uses Vendure when customers call in about their orders for the new range.
Both tools work together automatically — you don't need to copy information from one to the other.
Getting access
You'll have received login details from your Flowtech account manager. If you haven't, or you've lost them:
- Ask your internal administrator first — they may be able to create an account for you directly.
- Otherwise, email your Flowtech account manager.
Never share your login with anyone else. Each person should have their own account so we can track changes and help if something goes wrong.